The Consular Section of the U.S. Embassy in Tunis is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Email: To reach a customer service representative via email, please write to support-Tunisia@ustraveldocs.com.
- Telephone: Please contact a customer service representative using one of these telephone numbers:
- Callers in Tunisia: Call +216 31 37 81 45
- Callers in the United States: Call 1 703 520 2249.
Skype: To use Skype to speak to a customer service representative during regular hours of operation, add a new contact to your Skype account with the Skype name ustraveldocs-tunisia.
Visiting the Embassy or Consulate
The U.S. Embassy in Tunisia is located at North East Zone Berges du Lac, North of Tunis 2045 La Goulette.
The Embassy working hours are as follows:
- Winter: 8:00 a.m. to 4:45 p.m.
- Summer: 7:30 a.m. to 4:00 p.m.
- Ramadan: 8:00 a.m. to 3:00 p.m.
Criteria for Requesting an Expedited Appointment:
Applicants should plan to apply well in advance of their scheduled travel. We suggest several weeks in advance when possible. We are able to expedite visa appointments only rarely in the following circumstances:
- In case of a personal or family medical emergency requiring travel to the United States.
- The death of an immediate family member in the United States (spouse, child, parent, or sibling).
- Urgent business travel for a specific meeting date in the United States.
- To begin study in the United States (interview appointment is past the start date for study on the Form I-20).
- To return to the United States to study or work (re-issuance of F1, M1, J1, H1B, L1 or other work visas).
To request an expedited appointment, please visit the following link :
Other Useful Information:
Applicants planning to travel to the United States for business or tourism purposes must demonstrate that they are properly classifiable as visitors under U.S. law. Potentially useful information may include evidence and documents that demonstrate an applicant’s ties outside of the United States, the purpose of the trip, intent to depart the United States, and arrangements made to cover the costs of the trip. As a general rule it is better to prepare more documentation on the day of the interview than less. However, documents are not required to qualify for a visitor visa per se.
Airline tickets do not constitute proof of intent to depart the United States. The Embassy advises applicants to be prepared for possible delays and not to make final travel arrangements until the visa is printed.
Depending on individual circumstances, applicants may provide additional documentation substantiating the trip’s purpose and specifying the nature of binding obligations, such as family ties or employment.
Printed visas are available for retrieval one week after the approval date. Applicants should not anticipate same-day printing. Nonimmigrant visas are currently available for pick up on Tuesday afternoons between 14:00 and 15:00, on the date provided by the consular officer at the end of the interview or via email. We cannot return visas by mail or express courier.
Instructions for Diplomatic and Official Visas:
Submit application at least two weeks in advance of expected departure date. The Consular Section typically processes diplomatic and official visa applications within two business days, but certain cases may require special administrative processing. If this occurs, the Consular Section cannot guarantee prompt issuance of the visa application.
- No personal appearance or interview is required.
- No visa fee.
- Documents required, delivered via courier to the Consular Section:
- Diplomatic Note or Official Note that must include principal applicant’s name, date of birth, position and title, place of assignment or visit, purpose of travel, brief description of duties, travel date, anticipated length of stay or tour of duty in the United States and the names, relationships, and dates of birth of any dependents and other members of household who will be accompanying or joining the principal.
- DS-160 Form, for each applicant, filled out here: CEAC. The DS-160 Form must include all the information required for the diplomatic note/official note. After completion, please print the confirmation page, and submit with application package. Please be advised that you will have to upload your photo in order to complete the DS-160.
- Valid Passport.
- One 5×5 cm Photo
Please be advised that the diplomatic note must originate from the sending government’s foreign ministry.
Instructions for Tourist Travel using a Diplomatic Passport:
- A personal appearance and interview is required.
- Please contact TunisNIV@state.gov to schedule your appointment.
- Documents required :
- DS-160 Form, for each applicant, filled out here: CEAC. After completion, please print the confirmation page, and submit with application package. Please be advised that you will have to upload your photo in order to complete the DS-160.
- Valid Passport.
- One 5×5 cm Photo
- The Consular Section encourages the submission of applications at least two weeks prior to departure since some applications may require further administrative processing.