Municipalities Vote to Adopt Service Delivery Improvement Programs

Nine municipalities have adopted the Service Delivery Improvement Programs (SDIPs) developed by TADAEEM experts in consultation with the Ministry of Local Affairs and Environment. The SDIPs identify problem areas and a set of recommended interventions to address identified issues. TADAEEM carried out diagnostics in four domains for each prioritized service touching upon national policies, back office operations, citizen engagement and the service value chain. During the diagnostic, project experts engaged with value chain stakeholders, local, regional and national counterparts, as well as civil society.

To date TADAEEM has developed ten SDIPs for Chebika, Dahmani, El Fahs, El Kef, Kebili, Ksour Essef, Makthar, Mareth, Metouia, and Tozeur municipalities, all of which have been validated by both the municipalities and MALE, except for Makthar.

 “This SDIP reflects the vision and expectations of our municipality; this workshop is an opportunity to express our commitment to make available all necessary resources to successfully implement the planned projects.”    Mr. Tarek Saidi, El Fahs Mayor


Sample Interventions proposed by TADAEEM for the street lighting prioritized service include:

National Policy Level Intervention

  • Define the scope of application of the National Policy on Energy Efficiency and Renewable Energy at the municipality
  • Identify and Engage national or/and development partner programs financing Energy Efficiency Interventions for street lighting at municipal level and support municipality’s application

Service Value Chain Interventions

  • Upgrade street lighting maintenance equipment and capacities
  • Pilot the introduction of energy efficient light bulbs in a prioritized neighborhood in the target city – Fast track intervention

Back Office Support Interventions

  • Develop data collection and archiving system for street lighting location, condition – Fast track intervention
  • Identify alternative suppliers of street lighting components to achieve cost reduction and higher supply efficiency
  • Streamline procurement process and improve capacity for producing technical requests for offers

Citizen Engagement Interventions

  • Develop/strengthen citizen feedback channels regarding the street lighting service
  • Support a local branch of an energy efficiency and renewable energy advocacy group and provide a grant to support the launch of a related initiative